About Us
Phalihinkali is an online womenswear label shipping to customers in North America, Europe and Australia. We focus on dresses, knitwear, swimwear and everyday separates, produced in small runs and sold directly from phalihinkali.com.
How we started
Our team came out of garment sourcing, working with factories that supply boutique retailers. That experience showed two problems: independent labels could not find reliable small-batch production, and customers overseas were paying high street prices for mid-quality clothing. We started Phalihinkali to design and ship directly, with a smaller range we can stand behind.
The store is operated by Shenzhen Paiqian E-Commerce Co., Ltd., registered at Room 212, No. 604 Zhoushi Road, Jiuwei Community, Hangcheng Street, Bao'an District, Shenzhen, China.
What we sell
- Dresses - midi and maxi dresses, occasion dresses, casual day dresses
- Knitwear - sweaters, cardigans and knitted sets in cotton and wool blends
- Swimwear - one-piece and two-piece swimsuits, cover-ups and beach sets
- Everyday separates - tops, skirts, trousers and co-ord sets
Before a style goes live we check fabric hand-feel, shrinkage, colour fastness and stitching. Styles that fail are not listed.
How we work today
Orders are picked, checked and packed within 1-3 business days. Most parcels reach the United States within 7-15 business days, and Europe or Australia within 10-20 business days. Customer service is handled by our own team; every message to phalihinkali303@outlook.com is read by someone who can check an order or follow up with a carrier.
What we care about
We keep the range deliberately small so each style is produced in quantities we can support. We do not use misleading countdown timers, and we do not sell customer data. If a product does not meet expectations, our return policy exists to put it right.
Questions about the company, a product or an order can be sent to phalihinkali303@outlook.com.