Contact Us
Shenzhen Paiqian E-Commerce Co., Ltd., Room 212, No. 604 Zhoushi Road, Jiuwei Community, Hangcheng Street, Bao'an District, Shenzhen, China.
Our customer service team handles product questions, order updates, returns and delivery issues. We reply to every message, usually within one business day.
Contact details
- Email - phalihinkali303@outlook.com
- Phone - +86 136 5927 4183
- Company address - Room 212, No. 604 Zhoushi Road, Jiuwei Community, Hangcheng Street, Bao'an District, Shenzhen, China
- Service hours - Monday to Friday, 9:00-18:00 (GMT+8), excluding public holidays
What to include in your message
Include your order number, the email used at checkout and a short description of the problem. For damaged or incorrect items, attach a photo of the item and the outer packaging.
Response times
Messages received during service hours are usually answered the same day. Delivery investigations can take 2-5 business days because they depend on the carrier.